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Getting Started with Salesforce Commerce Cloud (SFCC)


If you ever did an online purchase, you probably know what an e-commerce site looks like. Behind the scenes, that is what SFCC does.
Let's check our first Trailhead modules that will teach you the basics about SFCC:

After finishing these modules you should have a pretty good idea about what Commerce Cloud has to offer. To give you a more technical definition:


Salesforce Commerce Cloud is a Software as a Service (SaaS) platform specializing in eCommerce where customers pay for applications hosted on the Internet. Software updates occur regularly on the hosted platform without customer intervention required. Using cloud technology, Commerce Cloud provides an on-demand platform architecture that is designed to handle traffic spikes by automatically allocating additional capacity as needed.

Now, if the Saas concept is unknown or somehow obscure to you, please check the salesforce definition of Saas at https://www.salesforce.com/saas/.

A Gentle Introduction to SFCC for Developers

Now check the next Trailhead module below. They will give you a better explanation of what you can do with Commerce Cloud as a developer.

A word of advice: in the 2nd module of the trail above, named Explore the B2C Commerce Development Environment, ignore the instructions in the Getting Started section. We will cover them in more detail on the next module Salesforce B2C Commerce for Developers.

Getting Started with Salesforce Commerce Cloud

Both merchants and developers use the Business Manager to manage administrative tasks. Every Digital instance has a Business Manager portal.
For example, a merchandiser would log into Business Manager in the Staging instance.

Merchandisers use Business Manager to manage...Developers use the Business Manager to manage...
Products & Catalogs
Marketing campaigns
Search settings
Site Analytics
Site URLs
Site Preferences
Code & Data Replication
Code Versioning
Site Development
Data Import/Export
Global Preferences for all sites/organization

PODs and Realms

One concept that usually causes confusion for beginners is the concept of Point Of Delivery (POD) and Realms.
A Point Of Delivery (POD) refers to a self-contained Salesforce Commerce Cloud hardware cluster that spawns a large number of virtual customer instances in a multi-tier service environment. It contains multiple application servers, database servers, and the clustering and backup infrastructure. Each POD is hosted in a third-party data center.

Finally, Salesforce Commerce Cloud partitions PODs into realms.
A realm contains segmentation for development, staging, and production for one or more storefronts.

Every Realm includes a Primary Instance Group (PIG) which includes three Commerce Cloud Digital instances:

Every Realm also includes a Secondary Instance Group (SIG) that has five sandboxes (but can accommodate more). Developers use sandboxes to develop and test code. They are not as powerful as PIG instances in terms of performance, memory, and storage. However, they have a smaller footprint.

Salesforce Commerce Cloud - Pods and realms
⬅ SFRA CourseGetting Started with Business Manager ➡
🔥💣🔥 Course to succeed the Salesforce B2C Commerce Developer Certification Exam Buy